Mining Event Logs to Support Workflow Resource Allocation

Workflow technology is widely used to facilitate the business process in enterprise information systems (EIS), and it has the potential to reduce design time, enhance product quality and decrease product cost. However, significant limitations still exist: as an important task in the context of workflow, many present resource allocation operations are still performed manually, which are time-consuming. This paper presents a data mining approach to address the resource allocation problem (RAP) and improve the productivity of workflow resource management. Specifically, an Apriori-like algorithm is used to find the frequent patterns from the event log, and association rules are generated according to predefined resource allocation constraints. Subsequently, a correlation measure named lift is utilized to annotate the negatively correlated resource allocation rules for resource reservation. Finally, the rules are ranked using the confidence measures as resource allocation rules. Comparative experiments are performed using C4.5, SVM, ID3, Na\"ive Bayes and the presented approach, and the results show that the presented approach is effective in both accuracy and candidate resource recommendations.Comment: T. Liu et al., Mining event logs to support workflow resource allocation, Knowl. Based Syst. (2012), http://dx.doi.org/ 10.1016/j.knosys.2012.05.01

Passages in Graphs

Directed graphs can be partitioned in so-called passages. A passage P is a set of edges such that any two edges sharing the same initial vertex or sharing the same terminal vertex are both inside $P$ or are both outside of P. Passages were first identified in the context of process mining where they are used to successfully decompose process discovery and conformance checking problems. In this article, we examine the properties of passages. We will show that passages are closed under set operators such as union, intersection and difference. Moreover, any passage is composed of so-called minimal passages. These properties can be exploited when decomposing graph-based analysis and computation problems.Comment: 8 page

Integrating computer log files for process mining: a genetic algorithm inspired technique

Process mining techniques are applied to single computer log files. But many processes are supported by different software tools and are by consequence recorded into multiple log files. Therefore it would be interesting to find a way to automatically combine such a set of log files for one process. In this paper we describe a technique for merging log files based on a genetic algorithm. We show with a generated test case that this technique works and we give an extended overview of which research is needed to optimise and validate this technique

Discovery of outpatient care process of a tertiary university hospital using process mining

Objectives: There is a need for effective processes in healthcare clinics, especially in tertiary hospitals, that consist of a set of complex steps for outpatient care, in order to provide high quality care and reduce the time cost. This study aimed to discover the potential of a process mining technique to determine an outpatient care process that can be utilized for further improvements. Methods: The outpatient event log was defined, and the log data for a month was extracted from the hospital information system of a tertiary university hospital. That data was used in process mining to discover an outpatient care process model, and then the machine-driven model was compared with a domain expert-driven process model in terms of the accuracy of the matching rate. Results: From a total of 698,158 event logs, the most frequent pattern was found to be "Consultation registration > Consultation > Consultation scheduling > Payment > Outside-hospital prescription printing" (11.05% from a total cases). The matching rate between the expert-driven process model and the machine-driven model was found to be approximately 89.01%, and most of the processes occurred with relative accuracy in accordance with the expert-driven process model. Conclusions: Knowledge regarding the process that occurs most frequently in the pattern is expected to be useful for hospital resource assignments. Through this research, we confirmed that process mining techniques can be applied in the healthcare area, and through detailed and customized analysis in the future, it can be expected to be used to improve actual outpatient care processes.open

Scalable discovery of hybrid process models in a cloud computing environment

Process descriptions are used to create products and deliver services. To lead better processes and services, the first step is to learn a process model. Process discovery is such a technique which can automatically extract process models from event logs. Although various discovery techniques have been proposed, they focus on either constructing formal models which are very powerful but complex, or creating informal models which are intuitive but lack semantics. In this work, we introduce a novel method that returns hybrid process models to bridge this gap. Moreover, to cope with today’s big event logs, we propose an efficient method, called f-HMD, aims at scalable hybrid model discovery in a cloud computing environment. We present the detailed implementation of our approach over the Spark framework, and our experimental results demonstrate that the proposed method is efficient and scalabl

Translating standard process models to BPEL

Standardisation of languages in the field of business process management has long been an elusive goal. Recently though, consensus has built around one process implementation language, namely BPEL, and two fundamentally similar process modelling notations, namely UML Activity Diagram (UML AD) and BPMN. This paper presents a technique for generating BPEL code from process models expressed in a core subset of BPMN and UML AD. This model-to-code translation is a necessary ingredient to the emergence of model-driven business process development environments based on these standards. The proposed translation has been implemented as an open source tool